الگوی حُسن اجرای سیاست‌های کلی نظام اداری با استناد به قانون خدمات کشوری

نوع مقاله : علمی - پژوهشی

نویسندگان

1 دانشجوی دکتری رشتۀ مدیریت دولتی، دانشکدۀ مدیریت و حسابداری، دانشگاه آزاد اسلامی واحد قزوین، قزوین، ایران

2 دانشیار، گروه مدیریت ،واحد گیلان، دانشگاه گیلان، ایران

3 دانشیار، گروه مدیریت دولتی، دانشکدۀ مدیریت و حسابداری، دانشگاه آزاد اسلامی واحد قزوین، قزوین، ایران

4 دانشیار، گروه مدیریت فناوری اطلاعات، دانشکدۀ مدیریت و اقتصاد، دانشگاه آزاد اسلامی واحد علوم و تحقیقات، تهران، ایران

چکیده

با عنایت به اهمیت مسئلۀ اجرای اثربخش سیاست‌های کلان اداری، این پژوهش با هدف ارائۀ الگوی حُسن اجرای اثربخش قانون خدمات کشوری در حوزۀ منابع انسانی انجام شد. ابزار اصلی جمع‌آوری داده‌ها، یاداشت‌برداری در مرحلۀ کیفی و پرسش‌نامه در مرحلۀ کمّی است. با تحلیل محتوای پژوهش‌های انجام‌شده در زمینۀ اجرای خط‌مشی عمومی قانون خدمات کشوری، مدلی با 3 بُعد اصلی و 9 بُعد فرعی شامل فرایند (استخدام و جذب، آموزش و بهسازی، جبران خدمات)، ساختار (راهبرد و خط‌مشی، ساختار، منابع و زیرساخت‌ها) و عوامل زمینه‌ای (دولت، قانون‌گذاران، و عوامل اجتماعی، فرهنگی، اقتصادی)، 29 مؤلفه و 108 شاخص پس از غربال طی دو راند دلفی فازی با مشارکت 11 خبرۀ مطلع و صاحب‌نظر در حوزۀ قانون خدمات کشوری ارائه شد. نتایج تحلیل اهمیت ـ عملکرد متغیرهای مدل حاکی از آن بود که متغیرهای سیاست‌زدایی محیط اجرا، ارتباطات و آزادی عمل، رعایت شایستگی، ابزارهای اجرای خط‌مشی، زیرساخت‌ها، جامعیت، انسجام و کفایت، بودجه، پشتیبانی مالی و اقتصادی، جذب ضابطه‌مند، توانمندسازی، ظرفیت‌های مالی، حمایت و پشتیبانی، بازبینی و نظارت، نظام‌یافتگی فنی و ضمانت اجرایی در ناحیۀ ضعف (اهمیت بالا ـ عملکرد پایین) قرار دارند.

کلیدواژه‌ها

موضوعات

عنوان مقاله [English]

A Model of Fair Implementation of General Policies Considering the Civil Service Law

نویسندگان [English]

  • Fatemeh Zaersabet 1
  • Mohammad Doostar 2
  • Gholamreza Memarzadeh 3
  • Mahmood Alborzi 4
1 PhD Candidate of Public Administration, Faculty of Management and Accounting, Islamic Azad University Qazvin Branch, Qazvin, Iran
2 Associate professor, Department of Management ,Gilan Branch ,university of Gilan, Iran
3 Associate Professor, Department of Public Administration, Faculty of Management and Accounting, Islamic Azad University Qazvin Branch, Qazvin, Iran
4 Associate Professor, Department of Management and Information Technology, Faculty of Management and Economy, Islamic Azad University Science and Research Branch, Tehran, Iran
چکیده [English]

Considering the effect of implementing official macro-policies, this study analyzes the fair implementation of civil service law in the area of human resources. The data collection was done through note-taking at the qualitative level, and questionnaire at the quantitative level. The content analysis of the data considering the implementation of the civil service law resulted in a model including 3 main dimensions, 8 subcategories of process (employment, teaching and improvement, service compensation), structure (strategy and policy, structure, sources and infrastructures), and background factors (government, law-makers, social, cultural, and economics factors), 29 elements, and 108 indexes after employing the Delphi Fuzzy with 11 experts in the area of civil service law. The findings indicated that the variables of depoliticization of the performance environment, communication and freedom of practice, qualification, the means of implementing policies, infrastructures, comprehensiveness, coherence and quality, budget, financial support, legal employment, improving staff, financial resources, support, supervision, technical organization and executive guarantee are some of the main weaknesses (upper-significance and lower performance).

کلیدواژه‌ها [English]

  • Public policy-making
  • effective implementation
  • civil service law
  • macro-policies
  • human resources management

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