عوامل مؤثر در نظام اداری دانش‌بنیان جهت تحقق سیاست‌های کلی نظام اداری

نوع مقاله : علمی - پژوهشی

نویسندگان

1 دانشجوی دکتری، رشتۀ مدیریت دولتی، دانشکدۀ علوم تربیتی، مدیریت و حسابداری، دانشگاه آزاد اسلامی واحد رودهن، تهران، ایران

2 استادیار، گروه مدیریت دولتی، دانشکدۀ مدیریت، دانشگاه هوایی شهید ستاری، تهران، ایران

3 استادیار، گروه آمار ریاضی، دانشکدۀ فنی و مهندسی، دانشگاه آزاد اسلامی واحد رودهن، تهران، ایران

10.30507/jmsp.2022.333242.2393

چکیده

هدف از پژوهش حاضر شناسایی عوامل مؤثر در نظام اداری دانش‌بنیان جهت تحقق سیاست‌های کلی نظام اداری است. این پژوهش از نظر هدف، کاربردی، از نظر روش، توصیفی ـ یمایشی و از لحاظ نوع داده‌ها آمیخته (کیفی و کمّی) است. روش نمونه‌گیری در بخش کیفی هدفمند و گلوله‌برفی و در بخش کمّی خوشه‌ای و تصادفی طبقه‌ای است. جامعۀ آماری در بخش کیفی بیست نفر از خبرگان و متخصصان و در بخش کمّی 1472 نفر از کارکنان بانک ملی شهر تهران هستند که با استفاده از روش کوکران،  305 نفر به‌عنوان نمونه انتخاب شدند. برای تحلیل داده‌ها در بخش کیفی از ضریب توافق کندال و در بخش کمّی از تحلیل عاملی تأییدی و تحلیل سلسله‌مراتبی (AHP) استفاده شد. نتایج تحلیل بخش کیفی به تأیید نظری مدل، به 7  بُعد، 28 مؤلفه و 91 شاخص منجر شد. اطلاعات مورد نیاز با استفاده از پرسش‌نامۀ محقق‌ساخته جمع‌آوری و با نرم‌افزارهای اس‌پی‌اس‌اس (SPSS)، لیزرل (Liserl) و اکسپورت چویس (Expert choice)‌ تحلیل شد. یافته‌های پژوهش نشان داد مهم‌ترین ابعاد به‌ترتیب اهمیت عامل مدیریت دانش، یکپارچه‌سازی اطلاعات، عوامل مرتبط با دولت، عامل محیطی، عامل سازمانی، عامل زیرساخت‌ها و عامل ارزش‌های اسلامی است که با توجه به تأیید شدن ضریب مسیر و آمارۀ t، هفت عامل شناسایی‌شده تأثیر مستقیم و معناداری در مؤلفه‌های نظام اداری دانش‌بنیان دارند.

کلیدواژه‌ها

موضوعات

عنوان مقاله [English]

Factors Affecting the Knowledge-Based Administrative System to Implement the Administrative General Policies

نویسندگان [English]

  • Fatemeh Fathalizade kavaran 1
  • Esmaeel Asadi 2
  • Sahar Dorniani 3
1 PhD Candidate of Public Administration, Faculty of Educational Sciences, Management and Accounting, Islamic Azad University Roudhan Branch, Tehran, Iran
2 Assistant Professor, Department of Public Administration, Faculty of Management, Shahid Sattari Aviation University, Tehran, Iran
3 Assistant Professor, Department of Mathematical Statistics, Faculty of Engineering, Islamic Azad University Roudehen Branch, Tehran, Iran
چکیده [English]

This study aims to identify the effective factors of knowledge-based administrative system to implement the administrative general policies. The study is practical and descriptive-survey. The data is mixed, qualitative and quantitative. The sampling in the qualitative phase is purposeful and snow ball. In the quantitative phase, the sampling was random grouped sampling. The population in the qualitative phase was 20 experts and in the quantitative phase was 1472 staff of the central bank of Tehran, out of which 305 individuals were selected. The content analysis in the qualitative phase employed Kendal index, and in the quantitative phase, the confirmatory factor analysis and AHP were used. The results in the qualitative phase confirmed the theoretical model in 7 aspects, 28 elements, and 91 indexes. The data was collected through researcher-made questionnaire, and analyzed by SPSS, Liserl, and Expert choice. The findings showed that the most important aspects were knowledge management, information coherence, government-related factors, environmental aspects, organizational aspects, infrastructural and Islamic variables, respectively. The path index and t-test showed that the seven factors had a direct and significant relationship with the knowledge-based administrative system elements.

کلیدواژه‌ها [English]

  • Knowledge-based administrative system
  • knowledge management
  • confirmatory factor analysis
  • hierarchical analysis

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